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Product warranty

Warranty cover applies where the manufacturer, supplier, or product listing states it — not as a blanket storewide promise.

  • Many products carry a manufacturer or supplier warranty. Check the product page, packaging, or documents that shipped with your order.
  • Warranty length and what is covered vary by brand and product. We do not invent a single sitewide warranty period.
  • Faulty goods may also be covered under the Consumer Protection Act (repair, replacement, or refund where applicable).
  • Keep your order confirmation and proof of purchase ready when you contact us.

How to start a claim

  1. Message us on WhatsApp or use Contact us with your order number and product SKU.
  2. Describe the fault and include clear photos where helpful.
  3. We will confirm next steps with you (supplier process, return, or CPA route).

WhatsApp 063 400 6511 or Contact us. For returns of unused items, see Returns.